Terms and Conditions

Last updated: April 30, 2026

Please read these Terms and Conditions carefully before using the Solution Outline website (the “Service”).

1. Definitions

“Company,” “We,” “Us,” “Our” means Solution Outline LLC, located at 1000 Brickell Ave Ste 715, Florida, United States.

“Service” means the website www.solutionoutline.com, including all content, functionality, products, services, and features made available through the site.

“You,” “Your” means the individual or legal entity accessing or using the Service.

“Partner” means any third-party company, brand, or platform that We collaborate with to offer co-branded services, subscriptions, promotions, or other features through the Service.

“User Content” means any text, images, files, information, or other materials that You upload, submit, post, or otherwise make available through the Service, including via account creation, feedback forms, or participation in promotions.


2. Acceptance of Terms

By using the Service, You agree to be bound by these Terms and Conditions and Our Privacy Policy. If You do not agree, do not use the Service.

You represent that You are at least 18 years old. The Service is not intended for minors.


3. Accounts and Registration

At times, We or Our Partners may offer the ability to create an account. When You create an account, You must provide accurate and complete information. You are responsible for safeguarding Your login credentials and for all activities that occur under Your account. You agree to notify Us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts at Our sole discretion, without prior notice or liability, for any reason, including breach of these Terms.


4. Intellectual Property Rights

Our Content and Trademarks
All content on the Service — including text, graphics, logos, designs, software, documents, and the “Solution Outline” name and logo — is Our exclusive property (or that of Our licensors or Partners) and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants You any right, title, or interest in Our intellectual property. You may not reproduce, distribute, or create derivative works without Our prior written consent.

Your User Content
You retain full ownership of any User Content You submit through the Service. By submitting User Content, You grant Us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display that content solely for the purpose of operating, improving, and providing the Service (including any related features You have engaged with, such as support or community feedback). We will never claim ownership of Your original text, images, or files.

You represent that You have all necessary rights to the User Content You submit and that it does not infringe any third-party rights.


5. Feedback and Suggestions

If You choose to provide Us with any feedback, ideas, suggestions, or improvements regarding the Service (whether through forms, email, or any other channel), You agree that:

  • We may use, implement, and incorporate such feedback freely, without any obligation of compensation, credit, or confidentiality to You.
  • You waive any moral rights or claims to such feedback to the fullest extent permitted by law.

6. Subscriptions and Partner Products

We or Our Partners may offer subscription-based access to certain content, tools, or services. If You subscribe, You agree to pay the applicable fees (which will be clearly disclosed at the time of subscription). Subscription terms — including billing cycles, cancellation conditions, and refund policies, if any — will be set forth in a separate agreement or checkout flow. No refund obligations are displayed or promised on this website, and any such terms will be governed exclusively by the private agreement entered into at the point of sale.

If a subscription includes the ability for You to upload or create content, the licenses granted in Section 4 (Your User Content) apply equally to that content.


7. Promotions, Contests, and Sweepstakes

From time to time, We or Our Partners may offer promotions, contests, or sweepstakes through the Service. Each such promotion will be governed by its own specific rules, which will be made available at the time of the promotion. To the extent permitted by law, these supplemental rules are incorporated into these Terms. Participation is voluntary and subject to eligibility criteria.


8. Links to Third-Party Websites and Social Media

The Service may contain links to third-party websites or social media platforms that are not owned or controlled by Us. We assume no responsibility for the content, privacy practices, or actions of any third-party sites. You access them at Your own risk, and We encourage You to read their terms and conditions.


9. Termination

We may terminate or suspend Your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, Your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) shall survive.


10. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND DEFECTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SERVICE IS USED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY RESULTING DAMAGES OR LOSSES.

Without limiting the above, We make no representations regarding the accuracy, completeness, or timeliness of any information displayed on the Service. Advisory content or strategic insights shared publicly do not constitute professional advice and do not create a client relationship. Detailed, binding advice is provided solely through a separate signed engagement agreement.


11. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS EMPLOYEES, CONTRACTORS, OFFICERS, DIRECTORS, AFFILIATES, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THE USE OF THE SERVICE SHALL BE LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR ONE HUNDRED US DOLLARS ($100). CLAIMS RELATING TO SPECIFIC ENGAGEMENTS GOVERNED BY A SEPARATE WRITTEN AGREEMENT SHALL BE SUBJECT TO THE LIABILITY CAPS AND TERMS OF THAT AGREEMENT, AND NOT THIS WEBSITE TERMS DOCUMENT.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.


12. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its employees, contractors, officers, directors, affiliates, and Partners from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from:

  • Your use of or access to the Service
  • Your violation of these Terms
  • Your violation of any third-party right, including intellectual property or privacy rights
  • Any User Content You submit that causes harm to a third party

This indemnity obligation survives termination of these Terms and Your use of the Service.


13. Confidentiality of Submitted Information

We take the confidentiality of Your business information seriously. Any non-public information You submit through the Service (e.g., a diagnostic form, problem description) will be treated as confidential and used solely for the purpose of evaluating Your needs and, if applicable, proposing a formal engagement. Our full privacy and confidentiality practices are described in Our Privacy Policy. That said, no confidential or proprietary client project details shall be disclosed to third parties except as required by law or explicitly agreed in a signed engagement letter. Nothing in these Terms overrides the stricter confidentiality obligations of any separate agreement we sign with You.


14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any dispute arising under these Terms shall first be attempted to be resolved informally by contacting Us at info@solutionoutline.com. If informal resolution fails, the parties agree to binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs, except as may be otherwise ordered by the arbitrator.


15. Severability and Waiver

If any provision of these Terms is found to be unenforceable, that provision shall be modified to reflect the original intent as closely as possible, and the rest of the Terms shall remain in full effect.

Our failure to enforce any right or provision shall not constitute a waiver of future enforcement. No waiver of any breach shall be deemed a waiver of any subsequent breach.


16. Changes to These Terms

We reserve the right to modify these Terms at any time. If changes are material, We will provide at least 30 days’ notice by posting an update on the Service or sending an email notification. Your continued use after the effective date constitutes acceptance. If You do not agree to the changes, discontinue use of the Service immediately.


17. Contact Us

For any questions regarding these Terms, please contact:

Email: info@solutionoutline.com